Privacy Policy and GDPR

We understand that you may be concerned with how your personal information is dealt with nowadays.  This privacy statement sets out our current policies and demonstrates our commitment to your privacy. As the content, products or services available on our website may change at any time without notice, and as privacy laws and regulations evolve, our privacy policy may change at any time.  Your continued use of our website will mean that you agree to the changes.


Processing your information
Dark Star Merch processes personal data in a lawful and appropriate manner using all reasonable security measures to prevent unauthorised access, disclosures, modification or unauthorised destruction of the data.  Should you choose to provide personal information through filling out a form on our website, purchasing good or services from us via the website, or by emailing us or subscribing to our mailing list, this information will not be disclosed to any third parties unless specifically required by law, or for us to carryout our services (i.e. delivery of your order and therefore supplying your delivery address to a 3rd party carrier or postal service), or with your express consent.

Data processing is carried out in accordance with our standard operating procedures and other IT enabled tools.

Keeping your data secure
In order to protect the information that we collect, Dark Star Merch maintains reasonable levels of physical, electronic and business/managerial security procedures.  Transmission of data over the Internet is never totally secure and whilst we take all reasonable steps to protect your personal information, we cannot warrant the security of any information you transmit to us and, therefore, you do so at your own risk.  Dark Star Merch uses MailChimp to hold and manage names and email addresses for the purposes of bulk emailing our customers.

Data retention
Data is retained only for the time necessary for the purpose intended or to provide the service requested by you, or for a period required by law.  You can log in to your account on our website at any time and change or update your ‘customer details’. You can also unsubscribe instantly from our MailChimp contact system by clicking on the unsubscribe link on any of the email you receive from us via the MailChimp system. You can also request to have your details deleted from the ordering system on our website by contacting us directly using our contact form.

Third Party Websites
Where there are any links from this website or other electronic materials published by Dark Star Merch to third party websites of which we have no control over, Dark Star Merch accepts no responsibility or liability for any practices or content on third party websites.  You should review the privacy policies of these third party websites to satisfy yourself of their terms and how they govern the use of any personal information you may submit or are collected by cookies.


Our website uses Cookies.  Cookies are pieces of information in a simple text file that a website transfers to your computer’s hard disc for record keeping purposes.  Cookies can make the web more useful by storing information about your preferences on particular sites, thus enabling website owners to provide more useful features for their users.  Most browsers are initially set to accept cookies.  If you would prefer, you can set your browser to refuse cookies.  However, given that we may sometimes use cookies you may not be able to take full advantage of our website or ordering system if you do so. Please click here to view our full Cookie Policy.

You can find out more information about cookies in general by visiting


Overview of how we collect and use your information

Who are we:

Dark Star Merch is our trading name whose registered office address is GIGER MEDIA, Unit 4 Site 3 Alma Park Industrial Estate, Alma Park Road, Grantham, Lincolnshire NG31 9SE, UK

What information do we collect?
The information we collect may consist of your name and address together with your email address but only if provided by you.  The information we collect is most likely obtained directly from you when you order a product or services from us, or make an enquiry. We will only collect information which coincides with the relevant regulations and law and which relates to any services you have enquired about both past and present.

How this information will be used:
Any information collected will only be used to provide you with any of our services that have been requested by you – such as:

  • to ascertain how you will utilise our services
  • to comply with relevant regulations
  • to execute your instructions i.e process your order, deliver your order, or respond to an enquiry
  • to offer you other services or products which we believe will be to your benefit or of interest (only if you have subscribed to our mailing list)
  • to inform you of any changes to products, our website and/or related information

Who we share your information with:
We only share your information with organisations when it is required to fulfil a service (such as delivery and postal companies), law enforcement agencies, and where required, in relation to any taxation and accountancy practices here in the UK, and if you do subscribe to our mailing list your name and email address will be used in our MailChimp account.

How long do we store your information:
The information you supply will only be kept for as long as it is needed whilst you have a contractual relationship with us.  Once any orders are fulfilled you are free to have your details deleted from our system if you so wish. We may have to retain some details in order to comply with UK tax and accountancy regulations and best practice, or where postal tracking services have been provided.


If you have any questions about our GDPR or Privacy Policy please email quoting ‘Dark Star Merch GDPR Enquiry’ as your subject and we will respond accordingly.